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B2B

Handled Reply

Handled Reply case study
Headline result
+180%
response rate
Sector
B2B
Engagement
Retainer · ongoing
The brief

Handled Reply came to us with strong fundamentals and an ambition to grow faster than the category. Acquisition costs were creeping up and the leadership team needed a clear, accountable plan for the next four quarters.

What we did

A twelve-week strategy sprint, a rebuilt measurement layer, full-funnel paid media and a parallel SEO and content programme. Weekly stand-ups with marketing, monthly reviews with the board.

The outcome

+180% response rate inside the first year — and the operating rhythm to keep compounding the gains in year two.

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