CRO & UX programmes that compound month-on-month.

Audits, heatmaps, experimentation and UX research — run as a programme, not a project.

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Pricing · Available subject to quotation

Timeline · 4–12 weeks

At a glance

CRO & UX, in 60 seconds.

What you get

Heuristic and analytics-led audits with prioritised opportunity backlog
Heatmaps, session recording and on-page survey rollout (Hotjar, Microsoft Clarity, Contentsquare)
Hypothesis-driven A/B testing on Optimizely, VWO or Convert
Quarterly UX research — moderated tests, interviews and tree tests

Best fit when

1You have meaningful traffic but conversion is plateauing
2You're tired of cosmetic 'redesigns' that don't move metrics
3You want a hypothesis-led experimentation programme, not vibes-based design tweaks

Pricing · Available subject to quotation·Setup to live · 4–12 weeks

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By the numbers

Senior team. Real numbers.

120+

Active retainers

across UK & EU brands

Senior

Strategy, design, delivery

no white-label outsourcing

4–12 wks

Brief to launch

typical timeline for a new engagement

On request

Project pricing

available subject to quotation

How CRO & UX works

CRO & UX programmes that compound month-on-month.

CRO done properly is a programme, not a project. We audit, instrument, hypothesise, test and roll back learnings into the wider site — month after month — until the compounding effect becomes obvious in the bottom line. UX research keeps the programme grounded in real user behaviour, not internal opinion.

Audit & instrument

Heuristic + analytics audit, heatmaps, session recording and on-page survey rollout to find real friction.

Hypothesise & test

Prioritised hypotheses run as proper A/B tests with sample-size discipline — winners shipped, losers learned from.

Research & roll back

Quarterly moderated user research and tree tests inform the roadmap and feed back into the main site IA.

Pair with…

Most clients add a few of these.

CRO & UX works harder plugged into a wider stack. Same team, same SLA, one invoice.

Most common pairing

Websites

Strategy, design and build from a senior team. No hand-off cliff at launch — most clients move straight onto a management retainer.

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GA4 & Server-side

Tracking your finance team can actually trust. Server-side GTM, Consent Mode v2 and conversion mapping wired into every campaign.

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AI Strategy & Roadmap

A 90-day plan for what to pilot, what to industrialise and what to ignore — written for your stack, not a template.

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Why Digital Munkey

Senior strategists on every brief. Live reporting on every pound.

AI-powered, human-led

AI in the pipeline, senior strategists at the wheel. Speed without the slop.

Senior-led delivery

Every brief is run by a senior strategist before it hits a specialist. No graduate ladders, no white-label outsourcing.

Live & transparent

Everything we do — work, spend, results — visible to you in real time. No PDF reports, no monthly surprises.